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A Definitive Guide to the Classifications and Various Chatbots Market Types
The Foundational Divide: Rule-Based vs. AI-Powered Chatbots At the most fundamental level, the chatbot market is segmented into two primary classifications based on their underlying intelligence: rule-based chatbots and AI-powered chatbots. Understanding this distinction is crucial, as it defines the bot's capabilities, complexity, and ideal use cases. Rule-based chatbots, often referred to as...
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